Best Machine Innovation
This category is open to innovative vending machines and vending machine concepts. This could encompass food machines, beverage machines, non-food vending machines, etc.
Customer Service Award – Supplier
This category is for any TEAM in the vending industry currently doing business in the UK. The Customer Service Award is aimed specifically at ‘frontline’ staff – those people that deal with customers on site or on the telephone. It is aimed at those teams who pull together to problem-solve and give the customer the best possible experience of their company’s services.
BEST SNACK/CONFECTIONERY PRODUCT
This category is open to any snack or confectionery product that that is currently active in the vending sector.
Best Supplier Website
This category is open to any supplier that is supporting the vending industry by increasing the visibility of its service provision online, in addition to supporting its operators with fast and efficient online services.
Best Payment System
This category is open to any payment technology that is currently active in the vending sector. This could be card, contactless, phone, cash and systems that encompass more than one of these payment methods.
Best New Product
(Audience choice award – voted for on the night)
This category is open to any product that that is currently available from a vending machine.
Best Healthy product
This category is open to any food or beverage product currently active in the vending sector that provides consumers with a healthy option, including but not limited to low calorie/sugar-free/ high in protein options.
Best sustainable product
This category is open to any ecologically-friendly product (including food, beverages, ancillary products such as cups, disposables etc) currently active in the vending sector that provides environmental, social and economic benefits.
Best Beverage Brand
This category is open to any hot or cold beverage brand that is currently active in the vending sector.
Best Ancillary Product or Service
This category is open to any ancillary product or service to the vending industry. This could include management software; disposable cups; stirrers; machine parts; machine parts replacement; ingredients; logistics; marketing; disposables, etc.
Corporate Social responsibility Award
Open to suppliers that demonstrate a clear commitment to the future through the implementation of sustainable, environmental, community and/or charitable initiatives.