Operator Categories
Best Overall Operator
This category is for vending operators of any size currently doing business in the UK.
As a guideline, you may supply details on as many of the following bullet points as are relevant to you:
- Any new technologies introduced to the benefit of the customer and overall business;
- Learning and development opportunities provided;
- Staff benefits and initiatives;
- Evidence of great customer service;
- Any measures put in place to deal with business and/or industry challenges;
- Preventative maintenance programmes;
- Work in the community;
Best Operator (Large)
This category is for vending operators with over £5million turnover currently doing business in the UK.
As a guideline, you may supply details on as many of the following bullet points as are relevant to you:
- Any new technologies introduced to the benefit of the customer and overall business;
- Learning and development opportunities provided;
- Staff benefits and initiatives;
- Evidence of great customer service;
- Any measures put in place to deal with business and/or industry challenges;
- Preventative maintenance programmes;
- Work in the community;
Best Operator (Medium)
This category is for vending operators with between £2 million and £5million turnover currently doing business in the UK.
As a guideline, you may supply details on as many of the following bullet points as are relevant to you:
- Any new technologies introduced to the benefit of the customer and overall business;
- Learning and development opportunities provided;
- Staff benefits and initiatives;
- Evidence of great customer service;
- Any measures put in place to deal with business and/or industry challenges;
- Preventative maintenance programmes;
- Work in the community;
Best Operator (Small)
This category is for vending operators with under £2 million turnover currently doing business in the UK.
As a guideline, you may supply details on as many of the following bullet points as are relevant to you:
- Any new technologies introduced to the benefit of the customer and overall business;
- Learning and development opportunities provided;
- Staff benefits and initiatives;
- Evidence of great customer service;
- Any measures put in place to deal with business and/or industry challenges;
- Preventative maintenance programmes;
- Work in the community;
Best Service Engineer
This category is for service engineers at vending operating companies currently doing business in the UK. It is aimed at recognising those individuals/teams on the frontline; working face-to-face with end-users, managing expectations and dealing with the realities of equipment in use.
NEW! Best Family Business
This award aims to celebrate the achievements of established family business operators trading successfully in the UK vending and automated retail industry.
The following bullet points are only a guideline for what you might like to include.
- History of the family business
- Community involvement
- Succession planning and family involvement in the business.
- Employee satisfaction & retention
- Customer satisfaction & loyalty