Remanufacture, Westomatic Vending Services Ltd.

Westomatic began refurbishing machines in the early 1970s and, today, this is still a major part of the business. More than four decades later, Westomatic is still unique as the only manufacturer offering both new and refurbished machines. 

Some supplier refurbishment services will give machines a ‘wash and brush up’ to make them look aesthetically pleasing. However, the Westomatic process not only gets the machines looking like new on the outside, they also work like new on the inside. 

This is why Westomatic refers to it as ‘remanufacturing’ rather than ‘refurbishing’. It is closer to a full nuts-and-bolts restoration than a simple refurbishment. 

Westomatic remanufactures a range of makes and models including those of competitors, which are subject to a rigorous process to ensure they look and work like new when they leave the factory, as well as providing a cost-effective solution for customers.

The procedure for remanufacturing hot beverage machines involves dismantling the machine, respraying external or other areas requiring attention (including the whipper deck), respraying the door assembly to customer’s requirements, dismantling the boiler, dismantling whipper plate assemblies and replacing the following components at a minimum:

  • All new Whipper Parts, Silicone Tubing and Brewer Hygiene kits
  • All new Boiler Seals, Boiler Float, Insulation and Thermistor Probes
  • All new Boiler Valves
  • All new Relays and Switches
  • All new Label sets
  • New Keypad Gaskets and Buttons
  • New Water Hose Assembly
  • New Floor Mat
  • Factory tested with latest software version
  • Genuine OEM parts
  • Delivery to your depot
  • Replace with new graphics (if required)

All components which are not replaced as new are thoroughly cleaned and serviced, and the machine is reassembled and fully tested before being loaded for delivery.

Westomatic Commercial Director, Andrea Goswell states that “The days of ‘wash and brush up’ are gone. Customers want their machines not only looking and working like new but surpassing expectation. We utilise our in-house design and technical team to make improvements beyond the machines’ original specification such as remote controlled, interchangeable LED lighting on a Crane Bevmax. It’s not just the new machine market that requires innovation and development – it’s now refurbished machines too!”

Remanufacture at Westomatic is carried out by the highly-skilled team with many years of experience between them. All machines are fully inspected on arrival at Westomatic and a quote is given before work is started thereby ensuring there are no price shocks. The team always aim to exceed customer expectations by surprising them with the new lease of life to their machine.

The service doesn’t stop after the machine is fully remanufactured: Westomatic provides a high-quality delivery as well as ensuring the machine is collected and arrives safely. They offer a full door-to-door service where all machines are collected and returned from the customer’s depot on their own fleet of trucks with experienced Westomatic drivers. This means that the date and time for collection & delivery can be arranged and the extra care ensures that machines arrive in the same newly-refurbished condition as when they leave the factory.

Whereas most refurbishment processes might simply entail cleaning, repairing and testing, the Westomatic remanufacture process provides so much more value: cleaning, respraying, testing, perished parts replaced, aesthetics repaired or replaced, final testing, delivery door-to-door. 

A new standard in remanufacturing quality – you won’t believe it’s not new.