H2O Direct Customer Service
H2O are proud the service they are able to give to their customers before and during the worldwide pandemic. Recently awarded ‘Highly Commended’ by NIVO in the 2020 Supplier awards, H2O ensure all customers receive the very best customer service irrelevant of the size of the company or order.
Regular contribution to magazine editorials help educate the industry and the free workshop and tutorials that were introduced during lockdown have proved very popular with workshops from servicing, installation, how to clean machines etc
Phone lines are open 24 hours a day with regular out of office assistance given not just from current customers but to operators who need help and advice.
H2O Direct prides itself on the customer service and support they give and are dedicated and passionate about the products they recommend and are as always ‘happy to help’.