365 Retail Markets Customer Support Team
24/7, 365 International Customer Support: Your business never closes and neither do we. Our world-class support team is available 24/7, 365 days a year, meaning you speak to a live representative on the first call.
Providing 24-7 global support is one of the top priorities for the 365 Customer Team. They were instrumental in fully implementing two innovative customer service platforms, the Zendesk — a powerful customer support platform that tracks, prioritizes and resolves support requests, and 365 Help Center — an all-new knowledge base and support portal, designed to put the information needed right at operator’s fingertips, whenever and wherever they need it.
Not only does the 365 Customer Service team put the customer first, they are passionate about what they do and truly care about the success of operators. Their patience, attentiveness and knowledge are a huge part of why 365 has become a global leader in the micro market, foodservice and vending industry. They deal with the challenge of ever-changing technology and live customer service demands. 365 is constantly evolving the department to ensure they always have someone live and available to customers.